INFORMATION IN ENGLISH
GENERAL PRACTITIONER PRACTICE STENFERT
Together with my team I am determined to offer you the best possible care. Among other things, this website contains information on how my practice is organized, what expertise we have, how you can reach us, how you can get a repeat-prescription and what to do in case of an emergency. If you are unable to find the information you need, please do not hesitate to give us a call.
Opening hours & Emergencies
Monday to Friday: 8.00 – 12.30 and 13.30 – 17.00 hrs
The practice is closed every day between 12.30 – 13.30 hrs and Thursday after 12.30 hrs
Practice is closed because of holiday / scholing
If you need a general practitioner for any urgent matter during our absence, please call our practice and press 9. You will automatically be connected to one of the available practices in Wassenaar.
In case of an acute emergency, please call 112.
Emergency during opening hours you can reach us: phone (070) 511 20 75, select option 1
Emergency during evenings, night, weekends, and holidays: please reach out to our alternative GP service in the Hague: phone (070) 346 96 69
Repeat prescriptions can be requested 24/7. To request a prescription, please call (070) 511 20 75, and select option 2.
You can also request your prescription by accessing our portal on www.mijngezondheid.net.
Another way of receiving your repeat prescription is through your pharmacy - by asking about their repeat prescription service. This will allow you to receive your medicine directly from the pharmacy,
Repeat prescriptions can be picked up after you have received an email from the pharmacy:
Apotheek Wassenaar Zuid
How do we work?
Consultations can only be held via appointment.
Consultations can be arranged from Monday-Friday between 8.00 - 11.00 and between 14.00 - 15.30 hrs. On Thursday-afternoons there are no doctors consultations available, only assistant-consultation.
Ten minutes are reserved for each consultation. Due to the high numbers of patients, we request that you come for one issue during this time. If you require more time, kindly let us know when you schedule your appointment.
On Thursday you cannot reach us after 12.30 pm. If you are unable to wait until the next day and really need a to urgently see a GP, you can contact Dr. Van Dongen, Buurtweg 113a, tel (070) 517 96 76 or Dr. Kettenis, Hofcampweg 65, tel (070) 511 24 60.
House visits: The general practitioner only makes house visits to patients who are unable to visit the practice themselves due to medical reasons. You can request our service on the same day through the assistants between 08.00 - 11.00 am.
Consultations by phone
Consultation by phone is only available through an appointment. You can request a consultation by phone to the assistant between 8.00 and 10.00 am.
The team and our expertise
Elke Stenfert – owner and general practitioner (Mon-Thu)
Willemijn Quispel – general practitioner (Wed & Fri)
Nurse pracitioner -(there is a vacancy for a practice nurse)
Helen Vink - Nurce practioner for Diabetes
Willie Bol – assistant (Mon-Tue-Thu-Fri)
Jolanda Meijer– assistant (Wed-Fri)
Mieke Groothengel- Practice manager
You can make an appointment with her for the following issues: diabetes, astma and COPD, high blood pressure, heart failure, elderly care, quitting smoking, and Doppler.
You can contact the doctor's assistant for:
Consultation with the general practitioner
Telephone consultation with the general practitioner
Consultation with the primary care assistant
Repeat prescriptions, or
An appointment with the assistants themselves for: woundcare, injections, warts, blood pressure, removing wax from ears, removing stitches, Urine control, CRP control, ECG and Holter.
We have reserved Thursdays afternoon and Friday for this. Please call the assistant in advance to schedule an appointment.
Mental health care from a psychologist can be arranged through our practice. The care is readily accessible and there is a short waiting list. It will fall under basic health services if you have a Dutch health insurance.
Nicolette van Beelen
It is inconvenient for the practice when a patient does not attend a scheduled appointment. We waste valuable time because it means that somebody else could have been helped. To minimise the number of no-shows and to compensate the costs of not coming to an appointment, we charge a non-appearance fee.
This fee is charged directly to the patient. The insurance generally does generally cover it since no medical care was provided.
You have to cancel the appointment 24 hours in advance.
If you do not cancel your appointment in time, we will send you an invoice of the non-appearance fee.