INFORMATION IN ENGLISH
GENERAL PRACTITIONER PRACTICE STENFERT
Welcome!
Together with my team I am determined to offer you the best possible care. Among other things, this website contains information on how my practice is organized, what expertise we have, how you can reach us, how you can get a repeat-prescription and what to do in case of an emergency. If you are unable to find the information you need, please do not hesitate to give us a call.
Opening hours & Emergencies
Monday to Friday: 8.00 – 12.30 and 13.30 – 17.00 hrs
The practice is closed every day between 12.30 – 13.30 hrs and Thursday after 12.30 hrs
Practice is closed because of holiday / scholing
If you need a general practitioner for an emergent matter during our absence, please call our practice and press 9. You will be automatically connected to one of the available practices in Wassenaar.
Emergency
In the case of an acute emergency, call 112
Emergency during opening hours: phone (070) 511 20 75, select option 1
Emergency during evenings, night, weekends, and holidays: HADOKS doctorspost phone (070) 346 96 69
Repeat prescriptions
Repeat prescriptions can be requested 24 hours a day (not during our absence):
Please call (070) 511 20 75, select option 2.
You can also ask your pharmacy about the repeat prescription service. This will allow you to circumvent the doctorsoffice.
Repeat prescriptions can be picked up at your pharmacy after two workingdays:
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Service Apotheek
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Langstraat Apotheek
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Apotheek Wassenaar Zuid
How do we work?
Consultations
Consultations are only held by appointment.
on Monday till Friday between 8.00 - 11.00 and between 14.00 - 15.30 hrs. Thursday-afternoon there is no docters-consultation, only assistant-consultation.
Ten minutes are reserved for each consultation. You can only come for one problem during this time. If you require more time, please let us know when you schedule your appointment.
On Thursday you cannot reach us after 12.30 pm. If you are unable to wait until the next day and really need a to urgently see a GP, you can contact Dr. Van Dongen, Buurtweg 113a, tel (070) 517 96 76 or Dr. Kettenis, Hofcampweg 65, tel (070) 511 24 60.
House visitations: The general practitioner only makes house visitations to patients who are unable to visit the practice themselves due to medical reasons. You can request a house call for the same day through the assistants between 08.00 - 11.00 am.
Consultations by phone
Consultation by phone is only available through an appointment. You can request a consultation by phone to the assistant between 8.00 and 10.00 am.
The team and our expertise
Elke Stenfert – owner and general practitioner (Mon-Thu)
Willemijn Quispel – general practitioner (Wed & Fri)
Charlotte van Berne – nurse pracitioner (Mon-Thu)
Willie Bol – assistant (Mon-Tue-Thu-Fri)
Angelique van Veen– assistant (Wed-Fri)
Charlotte van Berne, nurse practitioner
You can make an appointment with her for the following issues: diabetes, astma and COPD, high blood pressure, hartfaillure, elderly care, quitting smoking, and Doppler.
You can contact the doctor's assitant for:
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Consultation with the general practitioner
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House calls
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Telephone consultation with the general practitioner
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Consultation the primary care assistant
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Pap smear
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Repeat prescriptions, or
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An appointment with the assistants themselves for: woundcare, injections, warts, blood pressure, removing wax from ears, removing stitches, Urine control, CRP control, ECG and Holter.
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We have reserved Thursdays afternoon and Friday for this. Please call the assistant in advance to schedule an appointment.
Psychological help
Mental health care from a psychologist can be arranged through our practice. The care is readily accessible and there is a short waiting list. It will fall under basic health services if you have a Dutch health insurance. Consultations are held in the Health Centre at Hofcampweg 65.
Nicolette van Beelen
Nassira Chaudhry
Aouatef Rajab
Marcel Hoogerheide
Petra van de Nieuwenhoff
Yvonne Verschuuren
Non-Appearance Fee
It is inconvenient for the practice when a patient does not attend at a scheduled appointment. We waste valuable time and it also means that somebody else could have been helped who had to be turned down. To minimise the number of no-shows and to compensate the costs of not coming to an appointment, we charge a non-appearance fee.
This fee is charged directly to the patient. The insurance generally does generally cover it since no medical care was provided.
You have to cancel the appointment 24 hours in advance.
If you do not cancel your appointment in time, we will send you an invoice of the non-appearance fee.